配送ポリシー

Free regular shipping within Australia for orders over $200 ($4 extra for express shipping hooray!)

There are 2 methods of shipping, Australia post is our shipping carrier. 

*please note that shipping times vary due to COVID-19 & extreme weather conditions

Our processing times have changed to next business day dispatch! Yay!**

**please note during sale periods this may be pushed back by 1-2 days! 

If you have ordered a pre-order item, your whole order will ship out when your pre-order item arrives. If you do not want this; please create 2 seperate orders or send us an email. 

All parcels are insured with $100 AUD - Please let us know via email or store chat if you'd like to raise the insurance.

AUSTRALIA

Regular; 3-5 business days*

Express; 1 business day*

OTHER COUNTRIES - 

Regular; 21-28 days*

Express 7-14 days* (RECOMMENDED) 


LOST GOODS 

Luna Beauty Store is not responsible for any lost or stolen packages that is caused by the shipping carrier. 
Please check your tracking regularly 

TAXES AND DUTIES 

Taxes and duties may be applied depending on your destination country which are to be paid by the recipient - please check your country’s tax and duties laws and regulations & email us if you have an enquiry